Transformation Programme Manager
6 days ago
A senior leadership role has become available for a Transformation Programme Manager to lead the Council's transformation programme, focusing on income maximisation, debt reduction, and improved efficiency through automation and digital solutions.
About the Role:You will be responsible for overseeing the day-to-day execution of key transformation projects, from governance and stakeholder management to risk mitigation and team leadership.
Key Responsibilities:- Develop and implement income-maximising strategies, including a shift toward payment-in-advance models to reduce outstanding debt.
- Maintain robust governance frameworks, ensuring clear accountability, efficient progress tracking, and active risk management.
- Lead a small multidisciplinary team, providing mentorship and direction, and ensuring seamless collaboration across departments and third-party suppliers.
- Maximise the capabilities of new modules & functionality in existing IT systems, driving process automation and efficiencies across the organisation.
- Establish and maintain a strong programme narrative to communicate benefits to stakeholders, including executive leadership and community partners.
- Spearhead initiatives that leverage automation and digitization to optimise revenue collection processes, enhance customer experience, and improve interdepartmental communication.
- Drive business readiness for change, ensuring all departments are aligned with the programme's goals, milestones, and deliverables.
- Track and report on financial impacts, making adjustments to the programme approach to maximise benefits.
- Build and sustain strategic relationships with internal and external stakeholders, acting as a primary contact for transformation leadership.
- Educated to degree level in a relevant discipline or able to demonstrate significant comparable experience.
- PRINCE2 qualification is required, with additional certifications in project management (such as MSP or APM) highly desirable.
Salary: Up to £444.00 per day PAYE depending on experience
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Education Programme Director
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