Freight Operations Specialist

22 hours ago


Ballyclare, United Kingdom Brook Street Recruitment Full time

Brook Street Recruitment is a leading recruitment agency, and we are working with our client in Ballyclare to find a skilled Freight Forwarder to join their team. This is a full-time and permanent position that offers the chance to work with a leading logistics provider and gain valuable experience across the full spectrum of freight management.

Job Description:
  • Manage end-to-end import and export consignments, communicating with clients, agents, and partners to keep everyone informed and ensure smooth operations.
  • Accurately enter job details into the company's computerized system and ensure timely, correct invoicing.
  • Address operational issues and adapt to changes efficiently, thinking on your feet and finding solutions.
  • Work alongside the internal team to implement and refine systems, ensuring high standards and delivering a high-quality service to clients.
Requirements:
  • At least 2 years' experience in freight forwarding, shipping, or a related field.
  • Operational knowledge of air, road, and sea freight movements.
  • Proficiency in Microsoft Office and comfortable working with various software tools.
  • Strong communication skills with a customer-focused approach.
  • Detail-oriented with the ability to handle multiple tasks accurately.
  • Problem-solving skills to handle unexpected challenges.
  • Organizational skills to keep track of multiple tasks and deadlines.
  • Adaptability to work in a fast-paced industry.
  • Customer focus to provide an exceptional experience for clients.
  • Teamwork and collaboration skills to support others and work as part of a close-knit team.
What We Offer:
  • A competitive salary of £35,000 - £40,000 based on experience, with opportunities for growth.
  • A generous annual leave package of 33 days to maintain a healthy work-life balance.
  • Top-tier facilities in an award-winning, modern office environment.
  • A comprehensive healthcare plan available after 6 months.
  • Long service recognition for loyalty and dedication.
  • A cycle to work scheme to support a healthier and greener commute.
  • Ongoing training and development opportunities to support growth in the industry.


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