Complaint Resolution Specialist

3 days ago


Plymouth, Plymouth, United Kingdom Austin Fraser Full time
Customer Support Job Specification

We are looking for a skilled Complaint Resolution Specialist to join our Customer Service team at Austin Fraser in Plymouth. As a key member of the team, you will work diligently to resolve customer complaints in a timely and efficient manner.

Your main duties will include:

  • Efficiently handling customer complaints and resolving issues.
  • Maintaining effective communication with customers throughout the complaint resolution process.
  • Documenting customer interactions and updates accurately.
  • Working collaboratively with colleagues to ensure seamless complaint resolution.

This role offers a competitive salary of approximately £21,500 per annum, along with opportunities for career advancement and professional growth in a supportive team environment.



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