Digital Business Analyst

2 days ago

Leeds, Leeds, United Kingdom SharkNinja Full time
About the Role

We are seeking a highly skilled Digital Business Analyst to join our team at SharkNinja. As a Digital Business Analyst, you will play a critical role in shaping the digital future for our customers.

Key Responsibilities
  • Evaluate and document business requirements from idea inception through to launch and beyond.
  • Review and understand customer journeys and processes in order to recommend efficiencies.
  • Work with all stakeholders to generate and action in-depth Discovery Programmes, from the initial research, conducting the sessions, and drafting the output from them.
  • Work with technical third parties to ensure most effective ways of working – including prioritisation of requirements, sprint planning, NFRs, DoR / DoD.
  • Own the relationship with clients & internal stakeholders.
  • Understand the wider customer, business, and stakeholder priorities.
  • Be the link, the bridge, the translator between tech and business stakeholders.
  • Develop and execute data-driven strategies to drive growth and improve customer experience.
  • Analyse work delivered by technical teams for accuracy and effectiveness to ensure continuous improvement of development pipeline.
  • Conduct research and analysis to gather insights into industry trends, customer behaviour, and competition.
  • Own and maintain backlog of small change which will include new requests, improvements, and tech debt.
  • Support the growth of the Delivery Team and BA function within that team.
Requirements
  • 5+ years experience as Business Analyst or Product Owner specialising in eCommerce.
  • Expert level writing of Functional Specification (FSD / FRD)/ Business Requirement (BRD) Documents or user stories.
  • Demonstrable experience of workshop facilitation.
  • Experience supporting the full delivery lifecycle as a Business Analyst including business case support, project initiation, requirement capture, scope and change management, development support, UAT, hypercare and benefit realisation.
  • CMS solutions.
  • Comfortable comprehension of complex enterprise System Architecture diagrams.
  • Comfortable with Technical Roadmap creation and maintenance.
  • Comfortable with Process Modelling creation.
  • Practical experience with Agile Methodologies and large-scale Delivery Management.
  • 3rd Party management.
About SharkNinja

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

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