Policy and Change Manager

3 weeks ago


Leamington Spa, Warwickshire, United Kingdom National Grid Full time

About the Role

National Grid Electricity System Operator (ESO) is seeking a highly skilled Policy and Change Manager to join our team. As a key member of our organization, you will play a crucial role in shaping the future of our electricity system.

As a Policy and Change Manager, you will be responsible for leading tactical initiatives, new policies, and code changes to improve the connections process. You will engage with external Transmission Owners, Ofgem, and DESNZ on new policy ideas, represent the ESO at industry forums and stakeholder events, and write board-level papers on new policies and strategies.

You will also manage customer queries in relation to complex new policies and code changes, which impact the Customer Connections team, and support team members in responding to queries. Additionally, you will support the connections reform team on implementing the connections reform project into the wider connections team.

About Us

National Grid ESO is committed to operating a zero-carbon electricity system for Great Britain by 2025. We are a dynamic and innovative organization that values diversity, equity, and inclusion. Our aim is to create a workplace where everyone feels valued, respected, and empowered to reach their full potential.

What You'll Get

As a Policy and Change Manager, you will receive a competitive salary, bonus, and benefits package, including 28 days annual leave, a contributory pension scheme, and access to a comprehensive benefits package tailored to support your well-being and professional success.

Key Accountabilities

  • Lead on tactical initiatives, new policies, and code changes to improve the connections process.
  • Engage with external Transmission Owners, Ofgem, and DESNZ on new policy ideas.
  • Represent the ESO at industry forums and stakeholder events.
  • Write board-level papers on new policies and strategies.
  • Manage customer queries in relation to complex new policies and code changes.
  • Support team members in responding to queries.
  • Support the connections reform team on implementing the connections reform project.


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