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Agricultural Parts Specialist
1 month ago
We are seeking a motivated and experienced Agricultural Parts Advisor to join our dynamic team at Interpersonnel Uk Limited. As a key member of our sales and service team, you will play a vital role in providing exceptional customer service and support to our clients.
Key Responsibilities- Work closely with the service department to coordinate the availability of parts for repairs and maintenance.
- Assist customers in identifying and sourcing the correct products and parts for agricultural and garden machinery.
- Proactively identify customers' spare parts requirements both in-store and via phone/email.
- Provide technical advice and support to customers, both in-store and via phone/email.
- Handle parts enquiries and process orders accurately and efficiently.
- Maintain an organised and well-stocked parts department.
- Liaise with suppliers to ensure timely delivery of parts and manage stock levels.
- Follow up on shortages and damages and flag issues with the depot Parts Manager.
- Help prepare and maintain merchandise displays within the showroom.
- Assist in the annual stock take programme.
- Participate in the organisation and running of shows with garden machinery equipment.
- Knowledge of agricultural machinery and parts is preferred but not essential.
- Excellent communication and customer service skills.
- Computer literate. Experience in using parts management systems is desirable but not essential.
- Ability to work well under pressure and prioritise tasks effectively.
- Team player with a positive attitude and problem-solving mindset.
- Flexible approach to work.
- Competitive salary commensurate with experience.
- Pension scheme.
- Equal opportunities employer with a policy of promotion through ability.