Sales Consultant
4 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Sales Consultant to join our team as a Commercial Vehicle Sales Representative. As a key member of our sales team, you will be responsible for maximizing LCV sales, managing incoming leads, and promoting our brand in the most effective way.
Key Responsibilities:
- Maximise LCV sales with associated finance and accessories.
- Document and process incoming lead management (online, telephone, email, EMS, walk-in).
- Promote all connectivity options with vehicles.
- Hold online and face-to-face sales presentations, providing customers with information and advice on commercial vehicles, equipment, and accessories.
- Work with Marketing to promote vehicles & the brand in the most effective way.
- Conclude sales contracts making required amendments, manage orders and supervise order processing.
- Be proactive in understanding your sales area, follow-up all contacts; process and manage your customer database ensuring it is always up to date.
- Update and improve product knowledge, staying up to date with the brand and competitor's offers.
- Respond to all enquiries in a timely and professional manner, advising visitors on vehicles, equipment, prices, conditions and technical data.
- Assist analysis of online advert performance and advise necessary updates to improve views and enquiries.
- Manage and respond to the live chat software on our various websites when required.
- Achieve/exceed individual sales targets.
Requirements:
- Previous commercial vehicle sales experience.
- An understanding of online used advertising platforms for commercial vehicles, including, but not limited to Autotrader, Exchange & Mart & eBay.
- Sales Executives must be articulate, able to argue logically and clearly, show they hold customers in high esteem, demonstrate they are reliable, honest and trustworthy.
- Must understand basic sales processes – prospecting through to closing business.
- Have confident IT skills and be able to use both Internet systems and Microsoft Windows applications.
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