Sales Consultant

1 week ago

Basildon, Essex, United Kingdom CV-Library Full time

Job Summary:

We are seeking a highly motivated and experienced Sales Consultant to join our team as a Commercial Vehicle Sales Representative. As a key member of our sales team, you will be responsible for maximizing LCV sales, managing incoming leads, and promoting our brand in the most effective way.

Key Responsibilities:

  1. Maximise LCV sales with associated finance and accessories.
  2. Document and process incoming lead management (online, telephone, email, EMS, walk-in).
  3. Promote all connectivity options with vehicles.
  4. Hold online and face-to-face sales presentations, providing customers with information and advice on commercial vehicles, equipment, and accessories.
  5. Work with Marketing to promote vehicles & the brand in the most effective way.
  6. Conclude sales contracts making required amendments, manage orders and supervise order processing.
  7. Be proactive in understanding your sales area, follow-up all contacts; process and manage your customer database ensuring it is always up to date.
  8. Update and improve product knowledge, staying up to date with the brand and competitor's offers.
  9. Respond to all enquiries in a timely and professional manner, advising visitors on vehicles, equipment, prices, conditions and technical data.
  10. Assist analysis of online advert performance and advise necessary updates to improve views and enquiries.
  11. Manage and respond to the live chat software on our various websites when required.
  12. Achieve/exceed individual sales targets.

Requirements:

  1. Previous commercial vehicle sales experience.
  2. An understanding of online used advertising platforms for commercial vehicles, including, but not limited to Autotrader, Exchange & Mart & eBay.
  3. Sales Executives must be articulate, able to argue logically and clearly, show they hold customers in high esteem, demonstrate they are reliable, honest and trustworthy.
  4. Must understand basic sales processes – prospecting through to closing business.
  5. Have confident IT skills and be able to use both Internet systems and Microsoft Windows applications.

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