Customer Solutions Specialist

5 days ago


Coventry, Coventry, United Kingdom Antalis Full time
Job Summary

We are seeking a highly motivated and results-driven Sales Advisor to join our team at Antalis. As a Sales Advisor, you will play a key role in driving sales growth and delivering exceptional customer service.

Key Responsibilities
  • Customer Engagement: Respond to customer inquiries by providing detailed product information, quotes, and samples to meet their specific needs.
  • Order Processing: Process customer orders efficiently, ensuring timely delivery of products and services.
  • Relationship Building: Utilize our Customer Relationship Management system to gather and retain key customer information, deepening relationships and facilitating effective communication with the wider team.
  • Business Development: Support the Field Sales team in developing their customer portfolio by proactively selling products and services.
  • Supplier Interaction: Interact and trade with suppliers to provide detailed order information, meeting specific customer needs.
  • Sales Growth: Maximize customer sales by offering added value options in pricing, services, and products.
Benefits
  • A healthy and achievable quarterly bonus based on team and company performance.
  • A commitment to your training and development.
  • Company contributory pension and life assurance schemes.
  • Flexible buy/sell holiday scheme.
  • Eye care vouchers.
  • Cycle to work scheme.
  • Fiat discount offer.
  • Free parking provided.


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