Quality Assurance Specialist
3 weeks ago
At Energym, we're committed to delivering high-quality, sustainable products that meet the highest standards. As our Quality Assurance Engineer, you'll play a crucial role in ensuring our products meet performance and sustainability benchmarks.
Key Responsibilities:- Lead and manage the quality control process, ensuring our products meet the highest standards throughout production.
- Collaborate with customer service to provide technical support and integrate customer feedback into ongoing product and quality improvements.
- Oversee the testing and approval of our energy-generating products during production, ensuring they meet performance and sustainability benchmarks.
- Address customer quality issues and warranty cases, ensuring timely and effective resolutions.
- Conduct audits of suppliers and assembly lines to ensure they meet our 'Gold Standard' for quality, assembly, and packaging.
- Develop and implement supplier processes to ensure consistent quality throughout our supply chain.
- Drive corrective actions and improvements, using strong problem-solving skills to drive supplier performance.
- Ensure compliance with electrical standards and regulatory requirements for safety and efficiency.
- Collaborate with suppliers and the NPD team to run production trials, documenting results and making recommendations for continuous improvements.
- Familiarity with ISO 9001 and the PPAP process.
- At least 5 years of experience in Quality Engineering/Management within a manufacturing environment, preferably involving assembly, testing, and sustainability-focused products.
- Experience in customer liaison and managing quality issues with a focus on positive resolutions.
- Willingness to travel to ensure that suppliers meet the high standards expected of a clean-tech company.
- Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint) with excellent analytical and tech skills.
- A detail-oriented quality expert passionate about pushing the boundaries of clean technology.
- Excellent communication and presentation skills to lead quality initiatives and collaborate with teams and suppliers.
- Self-driven and organised, capable of working independently and managing multiple tasks under tight deadlines.
- A problem-solver with the ability to think critically and implement practical solutions that enhance product and process quality.
- A natural leader who can inspire teams and suppliers to uphold the highest standards of quality and sustainability.
- Passionate about sustainability, with a drive to contribute to a greener future.
- We're a great, friendly team with an awesome culture.
- Free on-site parking.
- Early finishes on Friday.
- Cycle studio & mini-gym on-site.
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