Operations Support Specialist

2 weeks ago


Newcastle upon Tyne, United Kingdom Omega Resource Group Full time

Job Title: Operations Support Specialist

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Company Overview: Omega Resource Group is a leading employment agency specialising in opportunities at all levels within various sectors, including engineering, aerospace, automotive, electronics, defence, scientific, oil & gas, construction, and manufacturing.

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Salary: £22,000 - £32,000 per annum, depending on experience

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Key Responsibilities:

  • Act as the primary liaison for customer service requests
  • Administer quotes, purchase orders, service requests, and invoices
  • Coordinate service visits for in-house and third-party engineers
  • Maintain strong customer relationships
  • Collaborate with the Service Manager to provide first-class customer support
  • Monitor and prioritize workloads in a fast-paced environment

Required Skills and Qualifications:

  • Proven customer relationship skills
  • Strong commercial awareness
  • Excellent communication skills
  • A proactive approach to problem-solving and decision-making
  • Strong organisational skills

Benefits:

  • A supportive and collaborative work environment
  • Opportunities for professional development and growth
  • Competitive salary and benefits package


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