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Care Quality Specialist

2 months ago


Nottingham, Nottingham, United Kingdom Community Integrated Care Full time
About the Role

Community Integrated Care is seeking an experienced Quality and Excellence Specialist to join the Quality team covering the Central area of our South-Central region on a full-time permanent basis.

Key Responsibilities
  • Drive upwards standards of care quality and help deliver on our strategic priority of developing a culture of continuous improvement linked to agreed standards, external research, and sharing best practice.
  • Be a champion for exceptional care and support everywhere, including a person-centred ethos, in every aspect of the role.
  • Provide a critical review of the status of care and support delivery within a service through the provision of initial benchmarking of new services and validation of management assessments for existing services.
  • Audit, action planning, and review to ensure standards are understood and met.
  • Work in partnership with the Quality Strategic Lead on the development and delivery of Service Improvement to ensure it reflects the needs of the business and incorporates the standards laid down by CQC, CI, Commissioners, Funders, the people we support, and their families/advocates.
  • Responsible for delivery of much of the quality audit programme, including undertaking regular quality audits, spot checks, mystery shopping, writing reports, producing recommendations, recording actions on a quality monitoring system.
  • Be aware and have an understanding of the standards set by CI and Local Authority (LA) monitoring tools and support the Service Leads to prepare for inspection and contract monitoring.
  • Provide monitoring and reporting data on regional quality standards to facilitate effective decision making, including analysing data, identifying and highlighting risks and concerns, and making recommendations for improvement.
Requirements
  • Experience of managing a care or support-related service, familiar with carrying out or being subject to regulated activity/inspections.
  • A proven track record of person-centred outcomes and delivering personalised support.
  • A full UK driving licence and the ability to work flexibly in accordance with the needs of the post, including occasional evening and weekend and overnight stays away from home.
  • Professional Qualification in Health & Social Care and evidence of Continuing Professional Development.