Senior Retail Operations Manager

4 days ago


Braintree, Essex, United Kingdom Primark Full time

At Primark, we are committed to delivering exceptional customer service and driving sales growth in our stores.

Job Description

We are seeking a highly motivated and experienced Senior Retail Operations Manager to join our team at Braintree, United States. As a key member of our store leadership team, you will be responsible for overseeing the daily operations of our store, ensuring that we meet our sales and customer service targets.

The ideal candidate will have a proven track record in retail management, with experience in managing teams, driving sales growth, and improving customer satisfaction. You will be expected to lead by example, demonstrating a strong work ethic and commitment to excellence in all aspects of your role.

In this role, you will be responsible for:

  • Managing a team of retail staff, providing guidance, support, and coaching to ensure they are equipped to deliver exceptional customer service and achieve their sales targets.
  • Developing and implementing effective strategies to drive sales growth and improve customer satisfaction, working closely with our buying and merchandising teams to ensure that our product offer is aligned with customer demand.
  • Monitoring and controlling store expenses, inventory levels, and stockroom organization to ensure optimal efficiency and minimize waste.
  • Collaborating with our visual merchandising team to create an engaging and attractive store environment that showcases our products in the best possible light.

We are offering a competitive salary of $65,000 - $85,000 per annum, depending on experience, plus benefits including health insurance, 401(k) matching, and paid time off. If you are a motivated and results-driven individual with a passion for retail, we would love to hear from you

Benefits:

  • Competitive salary and bonus structure
  • Excellent benefits package, including health insurance, 401(k) matching, and paid time off
  • Opportunities for career advancement and professional development

Salary: $65,000 - $85,000 per annum



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