Store Operations Manager

3 days ago


Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full time
About the Role

We are seeking a highly skilled Store Operations Manager to oversee the day-to-day activities of our retail store. The successful candidate will be responsible for managing store operations, supervising a team of retail staff, and ensuring exceptional customer service.

Key Responsibilities:
  • Manage store operations, including inventory management, stock control, and visual merchandising.
  • Supervise and train a team of retail staff, including scheduling, performance management, and development planning.
  • Ensure exceptional customer service by resolving customer complaints, answering queries, and providing product information.
  • Maintain accurate records, reports, and data entry to ensure compliance with company policies and procedures.
  • Collaborate with other departments, such as marketing and logistics, to achieve business objectives.
Requirements:
  • Degree in Business Administration, Retail Management, or related field.
  • Minimum 2 years' experience in retail management, preferably in a leadership role.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
  • Familiarity with Point of Sale (POS) systems, inventory management software, and Microsoft Office applications.

Our competitive salary package includes a basic salary of £14.00 per hour, paid holiday entitlement, and opportunities for career advancement within the company. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you



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