Food and Beverage Assistant

4 weeks ago


London, Greater London, United Kingdom Melia White House Full time
About the Role

At Meliá White House Hotel NW1 3UP, we are seeking a highly motivated and customer-focused Food and Beverage Assistant to join our dynamic team.

This is an excellent opportunity for an individual who is passionate about delivering exceptional customer service and is eager to develop their skills in a fast-paced and prestigious hotel environment.

Key Responsibilities
  • Provide warm and welcoming service to guests, ensuring a high level of respect and professionalism at all times.
  • Maintain personal presentation and cleanliness in accordance with hotel standards.
  • Assist guests in their selection of food and beverage items, encouraging additional sales and answering queries.
  • Take food and beverage orders and deliver them to the kitchen or bar area in a timely manner.
  • Prepare and pour drinks, assist in food preparation, and anticipate guest expectations.
Requirements
  • Excellent customer service skills
  • Fluent English
  • Spanish knowledge desirable
  • Valid right to work in the UK
What We Offer
  • Competitive salary
  • 28 days' holiday, including 8 public holidays
  • Contributory pension scheme
  • Refer a friend bonus: £500 (after 6 months' probation)
  • Discounted dental and health cover
  • Travel and food discounts
  • Personal development opportunities


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