Tesco Express Team Member

5 days ago


Southampton, Southampton, United Kingdom Tesco Full time

About this role

We're looking for a friendly and enthusiastic team member to join our Tesco Express store in Hedge End. As a key part of our team, you'll play a vital role in delivering excellent customer service and helping us achieve our goal of making shopping easier for everyone.

This is an exciting opportunity to work with a well-established brand, learn new skills, and be part of a supportive and dynamic team. If you're passionate about providing outstanding customer experiences, are eager to learn and take on new challenges, and have a positive attitude, we'd love to hear from you

What you'll do

  • You'll work closely with the store management team to ensure the smooth operation of the store, including receiving and stocking merchandise, maintaining a clean and safe environment, and assisting customers with their queries.
  • You'll be responsible for operating cash registers, processing transactions accurately and efficiently, and handling customer payments.
  • You'll help maintain high standards of customer service, responding to customer queries, resolving issues promptly, and ensuring that all customers leave the store satisfied.
  • You'll also contribute to achieving sales targets by promoting products, identifying opportunities to increase sales, and implementing effective sales strategies.
  • In addition, you'll assist with stock replenishment, maintain accurate records, and perform other duties as required.

Key responsibilities

  • Delivering exceptional customer service, addressing customer concerns, and resolving issues promptly.
  • Maintaining a high level of product knowledge, staying up-to-date with new products and services, and recommending items to customers.
  • Operating cash registers accurately, processing transactions efficiently, and handling customer payments securely.
  • Assisting with stock replenishment, maintaining accurate records, and performing other duties as required.
  • Contribute to achieving sales targets, promoting products, identifying opportunities to increase sales, and implementing effective sales strategies.

Requirements

  • A passion for delivering exceptional customer service, with a positive attitude and a willingness to learn.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks, and managing time efficiently.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Basic math skills and attention to detail, with accuracy when handling cash and processing transactions.
  • Flexibility to work varied shifts, including evenings, weekends, and public holidays.

Benefits

  • A competitive hourly rate starting at £12.02, with opportunities for pay increases based on performance and experience.
  • A comprehensive training program to help you develop your skills and confidence in your role.
  • The chance to work with a well-established brand, learning new skills and being part of a supportive and dynamic team.
  • Ongoing support and development opportunities to help you progress in your career.
  • Access to exclusive discounts and benefits, including staff pricing on food, clothing, and home goods.

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