Customer Service Assistant

3 weeks ago


Birmingham, Birmingham, United Kingdom Ritz Recruitment Full time
Job Overview

Ritz Recruitment is seeking a highly motivated and customer-focused individual to join our team as a temporary customer service representative.

In this role, you will be responsible for providing exceptional customer service to residents at a luxury student accommodation, answering phone calls, responding to enquiries, and maintaining a positive and welcoming atmosphere.

Key Responsibilities

We are looking for someone who can:

  • Provide exceptional customer service to residents and visitors
  • Answer and redirect phone calls efficiently
  • Respond to day-to-day enquiries from residents face to face and over the phone

Prior experience in customer service is essential for this role, as well as excellent communication skills and the ability to work effectively in a fast-paced environment.

Remuneration and Benefits

You will receive a competitive hourly rate of £12-15 per hour, depending on your level of experience.

We also offer a range of benefits, including access to our employee assistance program, career development opportunities, and a fun and supportive work environment.



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