Supervisor - Luxury Fashion Retailer
4 weeks ago
Job Role: Supervisor
About the Role:
As a Supervisor at Flannels, you will be responsible for delivering exceptional customer service, providing product knowledge, and exceeding sales targets. You will possess a passion for luxury fashion, a strong coaching and leadership skills, and the ability to work in a fast-paced environment.
Responsibilities:
- Provide a luxury retail experience to all customers, demonstrating excellent product knowledge
- Drive and achieve individual and team objectives, and be accountable for meeting sales results and KPIs
- Pro-actively engage with clients to develop customer loyalty
- Own the planning and delivery of in-store events
- Maintain high standards of visual presentation in stores
- Support with stock counts and other operational duties
- Lead by example to support and coach the sales team
- Develop strong relationships with brand representatives
Qualifications:
- Demonstrate a high level of personal energy
- Confident, assertive, and personable
- Positive and enthusiastic with a can-do attitude
- Great communication skills
- Self-driven to upskill and learn
- Resilient and resourceful
Benefits:
- Basic salary £32,495 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission-led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Cycle to work scheme
- Group Wide 20% Discount across all Frasers Group brands
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