Supervisor - Luxury Fashion Retailer

4 weeks ago


Dartford, Kent, United Kingdom Frasers Group Full time

Job Role: Supervisor

About the Role:

As a Supervisor at Flannels, you will be responsible for delivering exceptional customer service, providing product knowledge, and exceeding sales targets. You will possess a passion for luxury fashion, a strong coaching and leadership skills, and the ability to work in a fast-paced environment.

Responsibilities:

  • Provide a luxury retail experience to all customers, demonstrating excellent product knowledge
  • Drive and achieve individual and team objectives, and be accountable for meeting sales results and KPIs
  • Pro-actively engage with clients to develop customer loyalty
  • Own the planning and delivery of in-store events
  • Maintain high standards of visual presentation in stores
  • Support with stock counts and other operational duties
  • Lead by example to support and coach the sales team
  • Develop strong relationships with brand representatives

Qualifications:

  • Demonstrate a high level of personal energy
  • Confident, assertive, and personable
  • Positive and enthusiastic with a can-do attitude
  • Great communication skills
  • Self-driven to upskill and learn
  • Resilient and resourceful

Benefits:

  • Basic salary £32,495 per annum
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission-led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Cycle to work scheme
  • Group Wide 20% Discount across all Frasers Group brands


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