Senior Service Coordinator

3 weeks ago


Portsmouth, Portsmouth, United Kingdom The Friendly Toast Full time
The Friendly Toast is a dynamic restaurant that values its team members and promotes work-life balance. As our Apprentice Front of House Manager, you will be responsible for overseeing daily operations, managing staff, and ensuring high-quality customer service.

Estimated Salary: $58,000 - $68,000 per year.

Key Performance Indicators:
- Staff morale and engagement
- Customer satisfaction ratings
- Inventory management and cost control

Responsibilities:
- Oversee daily restaurant operations, including managing staff and ensuring high-quality customer service
- Collaborate with the executive chef to develop and maintain a diverse, scratch-made menu
- Manage inventory, ordering supplies, and ensure compliance with health and safety regulations

Requirements:
- Experience in restaurant management, including experience in hiring, training, and supervising employees
- Proven track record of providing exceptional customer service and fostering a positive workplace culture
- Strong communication, leadership, and problem-solving skills

Benefits:
- 80 hours Paid Time Off
- Medical, Dental, Vision, and other supplementary benefits
- 401k plan options with Employer Match
- Flexible Schedule
- Referral Program

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