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Dining Service Associate
16 hours ago
We are seeking a highly skilled and friendly individual to join our team as a Customer Service Representative.
Main Responsibilities:
- Deliver exceptional customer experiences by greeting customers, addressing their queries efficiently, and identifying their needs.
- Maintain the highest standards of hygiene and housekeeping in line with company guidelines.
To succeed in this role, you should possess excellent communication skills, a pleasant demeanor, and a willingness to learn and adapt.
Rewards & Benefits- Employee Discounts: 50% in restaurants and 20% in garden centres on joining, increasing to 25% after two years and 30% after five years.
- Holidays: Five weeks and six days on joining, increasing to six weeks and two days after two years and six weeks and six days after five years.
- Bonus: A non-contractual bonus at Christmas based on the company's profit.
- Pension: We offer a Defined Contribution Pension Plan with employer contributions.
- Attendance: An additional holiday day after one year of service with 100% attendance.
- M.A.D Scheme: Rewarding team members who make a difference through outstanding customer service.
- Learning & Development: Opportunities to enhance your skills and confidence.
- Birthday: Leave work early or receive a gift voucher after six months and two years of service.
- Cycle2work scheme: Save money on new cycling equipment after one year of service.
- Child's first day at school: Take time off to attend your child's first day.
- RHS Membership or Tree/Shrub: Choose either option after one year of service.
- Employee Assistance Programme (EAP): Access to wellbeing resources after two years of service.
- Retirement: Reduced working hours but same pay after fifteen years of service.
- Free Parking: Available to all employees.
Estimated Salary: £9 per hour depending on location and experience.
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