Hospitality Leader
2 days ago
This is a dynamic and exciting role as a Hospitality Leader where you will have the opportunity to make a real impact on our guests' experiences.
We are looking for an exceptional individual who can lead by example, inspire our team, and deliver outstanding customer service.
Responsibilities:
- Provide exceptional customer service, ensuring that every guest feels welcome and valued.
- Lead and motivate our front office team to achieve excellent results and consistently high standards.
- Work closely with our management team to develop and implement strategies to drive sales and revenue growth.
- Foster a positive and inclusive work environment, promoting teamwork and open communication.
- Ensure that all operational procedures are followed, maintaining a clean, safe, and secure environment for our guests and staff.
Requirements:
- A minimum of 1-2 years' experience in a similar role within the hospitality industry.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
- Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
- Familiarity with hotel operations systems and software, such as Opera PMS.
- Fluency in English and Spanish, with additional languages highly valued.
Benefits:
- A competitive salary up to £12.97 per hour.
- Free meals on duty and uniforms provided.
- Bonus break of 2 complimentary stays in our hotels in the UK.
- Accor F&B Discount at any Accor Hotel Worldwide.
- Accor Friends and Family Rates.
- Accor Development Program.
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