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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities- Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Efficiently manage stock deliveries, ensuring that products are accurately received and stored.
- Proactively maintain a clean and organized store environment, adhering to health and safety standards.
- Work collaboratively with colleagues to achieve sales targets and drive business growth.
- Develop a strong understanding of our products and services, providing customers with expert advice and recommendations.
- Previous experience in a fast-paced retail environment, with a proven track record of delivering excellent customer service.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
- A positive and proactive approach, with a strong focus on delivering results and achieving targets.
- A competitive hourly rate, with opportunities for overtime and bonuses.
- A comprehensive benefits package, including pension scheme, holiday entitlement, and employee discounts.
- Opportunities for career development and progression, with a focus on promoting from within.
