Face Fitness Specialist
5 days ago
Location: Central London, with opportunities to work across the UK & USA.
Estimated Salary: £25,000 - £30,000 per annum.
About Us:
FACEGYM is a unique facial fitness experience that combines powerful kneading movements with high-performance skincare, innovative tools, and cutting-edge technology to tone and tighten the 40+ forgotten muscles of the face.
Job Description:
Key Responsibilities:- To deliver facial workouts in line with all FACEGYM protocols.
- To drive exceptional customer service, sales, and build client retention within our Studios.
- To promote FACEGYM's services and retail offerings and offer exceptional customer experience.
Responsibilities include selling the brand's unique offerings, working out routines, and homecare products within the Studio and when promoting the brand front of house. The ideal candidate will be proactive, aware of body language, rapport building, mirroring, and matching behaviors with every customer. They should adapt their selling and customer service skills to different customer profiles and offer 5-star service to everyone.
The successful candidate will also maintain an exceptional customer experience at every touch point of the customer journey, meet retail and service individual targets and KPIs, and ensure work stations are clean, presentable, and well-stocked with necessary products and tools/equipment required to carry out full range of Workouts and necessary tasks.
Requirements:- NVQ 3 Beauty therapy qualification or equivalent.
- Hands-on experience with customers.
- Previous experience of working within beauty, retail, and spa.
- Exceptional customer service skills.
- A team player with inspirational social skills.
- Articulate and confident communicator.
- Ability to stay calm and positive during busy days.
- Fully flexible across weekdays and weekends.
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