Call Center Sales and Marketing Professional

4 weeks ago


London, Greater London, United Kingdom Maplecrest Ford Lincoln of Union Full time
Job Title: Call Center Sales and Marketing Professional

About the Job:

We are seeking a highly motivated Call Center Sales and Marketing Professional to join our team at Maplecrest Ford Lincoln of Union. This is an exciting opportunity for someone looking to start their career in sales or looking to transition from a different industry.

Key Responsibilities:

  • Create and maintain business development processes to drive sales growth
  • Manage a team of customer service representatives in a call center environment
  • Develop and maintain new hire and interview processes for all BDC reps/appointment coordinators
  • Cultivate engaged, intelligent, and consistent staff
  • Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
  • Contribute to high scores for the manufacturer's customer satisfaction index (CSI)
  • Strive for continual improvement in the BDC and the company as a whole

What We Offer:

  • Paid training and development opportunities
  • Health, dental, vision, life, disability insurance
  • Employee purchase program with competitive discounts
  • Up to $100,000 earning potential


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