Spa Operations Manager

4 weeks ago


Bagshot, United Kingdom Exclusivepeople Full time

Pennyhill Park Spa seeks an enthusiastic and passionate Spa Duty Manager to join our team in the award-winning Spa here at Pennyhill Park in Bagshot, Surrey.

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In this role, you will be responsible for carrying out duty management shifts to assist with the day-to-day operation of the Spa as well as assisting the Membership Sales Manager with achieving membership goals with a focus on membership retention.

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The successful candidate will ensure that the Spa is running efficiently and effectively, maintaining good housekeeping standards, and delivering exceptional customer experiences throughout their journey.

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The Spa Duty Manager will champion guest and member services in the Spa, manage all guest and member feedback, and communicate with all departments to ensure seamless service delivery.

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A competitive salary of £27,977 awaits the successful candidate, who must be flexible with their availability and prepared to work a variety of shifts, including early mornings and late evenings.

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This is an exciting opportunity for someone who is passionate about delivering outstanding service and ensuring the highest standards are met in a fast-paced environment.



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