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Housekeeping Team Member

2 months ago


Motherwell, North Lanarkshire, United Kingdom Dakota Eurocentral Full time
About the Role

We are seeking a reliable and hard-working individual to join our Housekeeping Team as a Room Attendant at Dakota Eurocentral. As a key member of our team, you will be responsible for ensuring our guest bedrooms and en-suite bathrooms are immaculately clean and welcoming.

Key Responsibilities
  • Deep clean guest bedrooms and en-suite bathrooms, making beds, and detailing to provide guests with an immaculately clean and welcoming space.
  • Carry out tasks such as vacuum cleaning, dusting, and polishing, mopping, and lifting items such as duvets.
  • Action notes on guest preferences and requests to personalize guest stays, e.g., provide firm pillows, setting up a cot.
  • Maintain a comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers.
  • Follow health and safety procedures closely at all times, such as those pertaining to the handling of waste and manual handling.
Benefits
  • 40% off stays at any Dakota hotel.
  • 25% off drinks and dining at any Dakota hotel.
  • Access to our Employee Assistance Program, including free private mental health support and counseling sessions, video GP consultations, and private prescription services.
  • Access to discounted gift card platforms.
  • Support from our in-house Mental Health Champions.
  • Additional holiday day on the first anniversary of employment.
  • Family-friendly flexible working options.
  • Meals on duty and uniforming.
  • ¢100 bonus to recommend a friend to join our team.
  • £10 bonus every time you are mentioned on Trip Advisor.
  • Free bi-annual eye testing for users of display screen equipment.
  • Accredited, certified compliance training given on employment, such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety.
  • Access to a suite of external, certified resources via our Learning Management System.
  • Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
  • Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
About Dakota Eurocentral

Dakota Eurocentral is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills, and upscale cocktail Bars. We have expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline.

We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer's Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

As recent winners of The Cateys 'People Team of the Year', we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the 'Top 30 under 30' in the industry, demonstrating our success in developing talent.

Location

Our location, Parklands Ave, Motherwell ML1 4WQ, is just off the M8 motorway in Maxim Business Park at the Eurocentral Junction. We are a 92-bedroom boutique hotel which boasts a destination Bar & Grill restaurant as well as a newly built wedding events space.

Our location is easily accessible by car and we offer complimentary parking for both employees and guests. Additionally, there are frequent buses using the CityLink 900 route, only 20 minutes from Buchanan St Bus Station directly to our hotel.

Requirements
  • A minimum of one year's working experience in a cleaning role is strongly preferred.
  • Able to be physically active and be standing for the entirety of your shift.
  • Have a keen eye for detail when cleaning.
  • You will work alone in guest bedrooms and therefore must be able to be self-driven and work at pace.
  • Be able to be physically active in your role, standing for much of your shift and working at pace.
  • An enthusiastic individual who will promote our culture of positivity.
  • Be task-oriented with a great pride for the work you do and attention to detail.
  • Flexible with shift patterns and available around the needs of our business.
  • Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.