Data Insights Specialist

4 weeks ago


Birmingham, Birmingham, United Kingdom Fortem Cares Full time

The Role

We are seeking a skilled Data Insights Specialist to join our Performance Team at Fortem Cares. This full-time role will be based in our office and will involve working across all core contract workstreams to monitor KPI performance, ensure contractual compliance, and identify business process improvements.

The Project

The ideal candidate will work closely with the team to deliver new data-driven insights into workforce productivity and planning efficiency, as we strive to improve service delivery and customer experience.

Key Responsibilities

  • Monitor KPI performance and identify areas for improvement
  • Ensure contractual compliance and identify business process improvements
  • Deliver new data-driven insights into workforce productivity and planning efficiency

Requirements

  • Previous experience in an analytical role
  • High level of attention to detail
  • Excellent interpersonal skills
  • Professional approach with high standards
  • Comfortable working with large datasets and numerical calculations
  • High level of IT literacy and data handling skills

Desirable Skills

  • Experience in Housing or Facilities Management or other responsive service deployment environment
  • Familiarity with workforce management systems
  • Understanding of relational databases

Personal Qualities

We look for a balance of skills and experience, but just as important to us are your values and behaviours. If you are passionate about what you deliver, and willing to go the extra mile, then come and join our Fortem Cares team.



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