Customer Experience Manager
3 weeks ago
We are seeking an exceptional candidate to fill the role of Customer Experience Manager at Valentines Mansion, a stunning country house located in a picturesque setting.
The successful candidate will be responsible for overseeing the day-to-day operations of the Mansion, ensuring excellent customer service throughout the venue. They will also manage staff, hirers, functions, and events, preparing rooms for hire/use and de-rig/reset after use, maintaining the building's integrity.
To be successful in this role, you will need excellent communication skills, a keen eye for detail, and experience in customer-facing roles. You will also be able to carry out the lifting and moving of furniture and have a good standard of written and spoken English (GCSE Grades A-C / 4+).
In return, we can offer the successful candidate a company pension scheme, annual performance rewards, generous annual leave, employee assistance programme, and GP referral scheme. We also offer our staff free gym, swim, and spa membership at all Vision sites; Corporate Health Cash Plan (which provides free access to essential health care and valuable health and wellbeing services); employee recognition scheme; cycle to work and electric leasing car scheme.
Job Requirements:- Manage staff, hirers, functions, and events
- Liaise with hirers and contractors with a friendly approach
- Prepare rooms for hire/use and de-rig/reset after use, maintaining the building's integrity
- Act as Keyholder and emergency out-of-hours contact for the venues
- Deputise for Operations Manager and Venues Manager when required
- Maintain high levels of customer service throughout the venue
- Handle customer queries and complaints satisfactorily
- Oversee the day-to-day operations of the Mansion
- Ensure activities are set up on time within health and safety guidelines
£28,000 - £32,000 per annum, depending on experience
-
Customer Experience Specialists
2 weeks ago
Ilford, Greater London, United Kingdom Cineworld Cinemas Ltd Full timeJob Title:Customer Experience SpecialistsAbout the Role:We are seeking enthusiastic and friendly individuals to join our team as Customer Experience Specialists. In this role, you will be responsible for delivering an exceptional standard of customer service in our cinema environment.
-
Customer Experience Associate
3 weeks ago
Ilford, Greater London, United Kingdom Cineworld Cinemas Ltd Full timeCareer Opportunity at Cineworld Cinemas LtdEstimated Salary: £18,000 - £20,000 per annumAbout the Job:As a Customer Experience Associate, you will play a vital role in ensuring that our customers have an enjoyable and memorable experience at our cinema. Your main responsibilities will include providing exceptional customer service, selling tickets and...
-
Customer Experience Experts
4 weeks ago
Ilford, Greater London, United Kingdom Cineworld Cinemas Ltd Full timeCineworld Cinemas Ltd is seeking experienced Customer Experience Experts to join our team. In this role, you will be responsible for delivering exceptional customer experiences and promoting our brand values.Key ResponsibilitiesAs a Customer Experience Expert, you will be the face of Cineworld, meeting and greeting customers, selling tickets, and providing a...
-
Customer Experience Associate
7 days ago
Ilford, Greater London, United Kingdom Naylor's Equestrian Llp Full timeJob SummaryNaylor's Equestrian Llp is looking for a Part Time Sales Assistant to join its team. As a Part Time Sales Assistant, you will be responsible for delivering an exceptional shopping experience for our customers and contributing to the success of the store.Key ResponsibilitiesTo provide a seamless customer experience for all customers that enter the...
-
Customer Experience Professional
7 days ago
Ilford, Greater London, United Kingdom NEXT Full timeAbout Us:NEXT is a leading fashion retailer, committed to providing an exceptional customer experience through our extensive range of stylish and affordable clothing and homeware products.We are passionate about helping our customers look and feel great, while also supporting local communities and promoting sustainability.As a Sales Team Member, you will...
-
Customer Experience Associate
7 days ago
Ilford, Greater London, United Kingdom NEXT Full timeJob Requirements:To be successful as a Sales Team Member, you must:Have excellent communication skills and be able to help customersBe friendly, calm, and efficient, even in busy situationsBe excited about the challenge of a varied and fast-paced jobBe flexible, supportive, and willing to go the extra mileSalary: £27,000 per annum, based on 27 hours per...
-
Film Industry Professional
3 weeks ago
Ilford, Greater London, United Kingdom Cineworld Cinemas Ltd Full timeCompany OverviewCineworld Cinemas Ltd is a leading cinema chain in the UK, providing an exceptional standard of customer experience.
-
Cinema Experience Associates
3 weeks ago
Ilford, Greater London, United Kingdom Cineworld Cinemas Ltd Full timeImmerse Yourself in the Cinema ExperienceWe're seeking highly motivated and friendly individuals to join our team as Customer Service Representatives. In this role, you'll be responsible for delivering exceptional customer experiences and providing a high level of service to our guests.Your key responsibilities will include:Managing Cash Handling and Point...
-
User Experience Innovator
2 weeks ago
Ilford, Greater London, United Kingdom Best Buy Health Full timeAbout the RoleThis is a unique opportunity to work with a cross-functional team, including product management, engineering, supply chain, and other stakeholders to deliver unified physical, digital, and service design solutions.Your main responsibilities will include enabling care at home by designing and developing unified physical and digital healthcare...
-
Visual Retail Experience Manager
4 weeks ago
Ilford, Greater London, United Kingdom H&M group Full timeKey ResponsibilitiesYou will develop and implement visual identities that align with H&M's brand guidelines to drive sales and customer satisfaction.You will support and coach the team on commercial and visual knowledge to achieve business targets.You will ensure adherence to safety procedures and administrative tasks are completed efficiently.
-
Cinema Experience Specialists
7 days ago
Ilford, Greater London, United Kingdom Cineworld Cinemas Ltd Full timeUnrivalled Customer Experiences at CineworldJoin our team as Front of House Team Members and play a crucial role in delivering exceptional customer experiences at Cineworld Cinemas Ltd.As a key member of our front-of-house team, you'll be responsible for ensuring every customer has an unforgettable cinema experience. This includes meeting and greeting...
-
Experience Solutions Specialist
4 weeks ago
Ilford, Greater London, United Kingdom Best Buy Health Full timeAbout the RoleWe are seeking an experienced Experience Solutions Specialist to join our team. In this role, you will be responsible for creating product delivery solutions driven by customer needs, business goals, and user experience. You will work closely with cross-functional teams to ensure successful product launches and maintain technical...
-
Physical and Digital Experience Developer
3 weeks ago
Ilford, Greater London, United Kingdom Best Buy Health Full timeYour ResponsibilitiesDesign and develop unified physical and digital healthcare solutions, including app flows, physical packaging, and user guides.Represent the UX team within cross-functional projects, working with stakeholders including product managers, supply chain, QA/RA, and software engineering.Create product delivery solutions driven by customer...
-
Customer Service Representatives
3 weeks ago
Ilford, Greater London, United Kingdom Cineworld Cinemas Ltd Full timeDeliver Exceptional Customer ExperiencesWe're looking for enthusiastic and friendly individuals to help us provide an unparalleled cinema experience. As a key member of our team, you'll be responsible for ensuring every customer has a great time in a safe and clean environment.Your responsibilities will include:Cash Handling and ManagementFood Preparation...
-
Customer Service Representatives
1 week ago
Ilford, Greater London, United Kingdom Cineworld Cinemas Ltd Full timeDelivering Exceptional Customer ExperiencesWe're seeking enthusiastic and friendly individuals to join our team as Cinema Experience Specialists at Cineworld Cinemas Ltd.As a key member of our front-of-house team, you'll be responsible for ensuring every customer has an unrivalled cinema experience. This includes meeting and greeting customers, providing a...
-
Customer Service Driver
2 weeks ago
Ilford, Greater London, United Kingdom Staffing Match - London Transport Full timeWe estimate the salary for this role to be around £30,000 - £35,000 per annum, depending on experience.Job Description:Deliver products to customers in a timely and safe manner.Engage with customers in a professional and friendly manner.Resolve any customer queries or issues promptly.Key qualifications and skills required for this role include:
-
Customer Delivery Specialist
4 weeks ago
Ilford, Greater London, United Kingdom Staffing Match - London Transport Full timeJob Overview:Staffing Match is recruiting for a 7.5t Customer Delivery Driver to work on a permanent basis in London. This role involves delivering furniture products to customers across the city, working closely with the warehouse team to ensure efficient loading and unloading of vehicles.Responsibilities:- Deliver exceptional customer service by providing...
-
Customer Service Associate
3 weeks ago
Ilford, Greater London, United Kingdom Cineworld Cinemas Ltd Full timeCinema Experience SpecialistWe are seeking a motivated and customer-focused Cinema Experience Specialist to join our team at Cineworld Cinemas Ltd. This role involves delivering an exceptional standard of Customer Experience, ensuring every customer has an unparalleled cinema experience.Responsibilities include:Cash Handling: Process transactions efficiently...
-
Customer Service Ambassador
3 weeks ago
Ilford, Greater London, United Kingdom Cineworld Cinemas Ltd Full timeCineworld Cinemas Ltd seeks highly motivated and enthusiastic individuals to join their team as Customer Service Ambassadors. In this vital role, you will play a key part in creating memorable experiences for customers, from greeting guests to resolving any issues that may arise.Key Duties:Delivering exceptional customer experiences, responding to queries,...
-
Customer Service Couriers
4 weeks ago
Ilford, Greater London, United Kingdom Staffing Match - London Transport Full timeRole Overview:We are looking for a skilled 7.5t Driver to join our team at Staffing Match - London Transport, providing exceptional customer experiences for our clients in London.Key Responsibilities:Safely delivering bedroom furniture to customers across LondonWorking closely with customers to resolve any issues or concernsCollaborating with colleagues to...