Tax Professional
3 weeks ago
Unlock Your Potential as a Tax Expert
Are you a highly motivated and experienced tax professional with excellent communication skills? We're seeking a talented individual to join our team as a Tax Expert, providing expert guidance and support to our customers as they navigate the TurboTax Live experience.
About the Role
- As a Tax Expert, you'll work directly with clients to prepare their tax returns, provide tax guidance, and help troubleshoot their tax questions.
- You'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers.
- This is a virtual, seasonal, and client-facing position that requires flexibility in availability and scheduling.
What We're Looking For
- Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software.
- Minimum of 50 tax returns prepared per tax season for the last 3 years.
- Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions.
- Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service.
- Working knowledge of tax laws and tax concepts.
- Superior critical thinking and problem-solving skills.
- Excellent written and verbal communication skills.
- Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.).
- Strong customer service and customer experience acumen.
- Bilingual proficiency (English and French + read, write, speak) is considered a strong asset.
- Experience providing support in a contact center environment is considered an asset.
Why Join Us
At Intuit, we're committed to empowering our customers to take control of their finances. As a Tax Expert, you'll play a critical role in helping our customers navigate the tax preparation process and achieve their financial goals.
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you're passionate about tax and customer service, we encourage you to apply for this exciting opportunity.
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