Garden & Grounds Operations Manager
2 days ago
Role Overview
We are seeking a skilled and experienced Garden & Grounds Team Manager to join our team at Haven. As a key member of our Facilities and Maintenance Leadership Team, you will be responsible for overseeing the day-to-day operation of all grounds maintenance and caravan siting activities.
Key Responsibilities
- Oversee the day-to-day operation of all grounds maintenance and caravan siting activity, following standard operating procedures to ensure a safe and secure environment for all.
- Deliver our performance targets against budget, manage stock, margin, and cost control.
- Complete relevant administrative tasks, including team rota's, safety and legislative compliance checks.
- Drive continuous improvement, provide solutions to issues, and set goals for growth.
- Lead and coach the team, ensuring they work productively and develop professionally.
- Engage and inspire the team to always be Guest obsessed.
- Effectively recruit and train new team members.
What's In It For You?
- Free use of our Leisure Facilities, including swimming pool.
- Up to 50% discount off food on Park and 20% discount in our shops.
- Opportunity to use our Corporate Box at the O2 Arena.
- Fantastic discounts with many national Brands & Retailers.
- 20% discount to you, your family, and friends across Haven & Warner Leisure Hotels.
- Reward & Recognition Schemes.
- Training and development opportunities, including fully funded qualifications.
- Fantastic Health, Mind & Money Support Programme.
- Enhanced family-friendly policies and pay* (eligibility criteria applied).
Experience and Qualifications
You may already be a Maintenance Manager, Grounds Manager, or Horticulture Manager, which is great. Or maybe you're an experienced Assistant Manager or Deputy Manager looking for the next step. All we are looking for is...
- Proven experience leading large teams in a Grounds Maintenance or similar environment.
- Experience in managing operations, performance, resources, and cost control.
- Can confidently deal with Guest concerns and resolve problems.
- Excellent communication, organisational, and leadership skills.
- Strong decision-making ability.
- Must be highly competent (and confident) in trade skills, grounds maintenance, and horticulture.
Who We Are?
We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What's It Like to Work with Us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves.
We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.
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