Sales and Service Director

8 hours ago


Bridgend, Bridgend county borough, United Kingdom City Plumbing Supplies Full time
About the Role

We are seeking a highly motivated Sales and Service Director to join our team at City Plumbing Supplies. The successful candidate will be responsible for delivering sales and exceeding customer expectations as part of a successful branch team.

The ideal candidate will be committed to delivering an outstanding level of service, professional, driven, and enthusiastic. As a key member of the wider branch team, the successful candidate will promote and embrace our inclusive team environment.

Responsibilities:

  • Business planning to achieve and exceed sales targets (£40,000 - £60,000 per annum).
  • Ensuring high standards, creating and maintaining a loyal customer base, and providing a first-class service.
  • Creatively attracting and securing new customers and business into the branch.
  • Assisting with general duties within the branch and providing a specialist Spares point of contact to customers.
  • Interpreting data and managing initiatives to drive efficiency and profit, including KPI information.

The successful candidate will have sound knowledge of heating spares products and materials, play a crucial role in growing our existing business while attracting new customers by outshining the competition. They will have the ability to work on their own initiative with a minimum of supervision.

This role is extremely varied, allowing you to gain extensive product knowledge and experience. Ideally, you will have previous experience in the spares industry, but more importantly, you will have the right attitude and enthusiasm with ambition to take ownership of your own success.

What We Offer
  • Bonus
  • Discounts, savings, and cash back at numerous retailers
  • Life assurance
  • Extended family policy, including maternity, paternity, additional annual leave, and more
  • Mental Health First Aiders and Employee Assistance Programme, we look out for each other
  • Complete induction and a company that lets you grow and encourages development
  • Financial education and loans
  • Flexible working options
  • A business striving to create an environment of inclusion so everyone can be their true self
  • And more


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