Equipment Maintenance Coordinator Specialist

13 hours ago

Rainham, United Kingdom Mitsubishi Electric Full time
About the Role

We are seeking an experienced Equipment Maintenance Coordinator Specialist to join our team in Rainham, UK.

In this role, you will provide general administrative support for the Repairs Manager and customers, focusing on the coordination of repair works, database management, client reporting, and general office duties with the prime objective of enhancing the customer experience through the provision of World Class service.

Key Responsibilities
  • Collaborate with the Repair Manager to provide accurate and timely quotations to customers based on their repair requirements.
  • Follow up with customers on quotations and inquiries to ensure their needs are being met and to secure approval for proposed works.
  • Process purchase orders (POs) from customers, ensuring they align with the company's terms and conditions.
  • Request for purchase orders (RPOs) for repairs, ensuring all details are accurate and complete before submission.
  • Liaise with clients, organising and scheduling repair works and attendance of engineers, ensuring that all necessary details and arrangements are confirmed.
  • Raise necessary permits for works, ensuring compliance with all regulations and customer requirements.
  • Ensure accuracy and attention to detail when processing all repair documentation to maintain continuity and prevent errors.
  • Maintain clear communication between internal teams and clients to ensure expectations are managed and met effectively.
  • Track and manage repairs, ensuring works are completed on time and to the required standard, providing updates to the Repair Manager.
About You

We are looking for a skilled and experienced individual who can bring value to our team. The successful candidate will have excellent organisational and communication skills, with the ability to work effectively in a fast-paced environment.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of £35,000 per annum, 25 days annual leave, flexible working options, pension scheme, life assurance, group income protection scheme, private medical, dental insurance, and cash plan scheme. You will also have access to our colleague referral scheme, holiday buy, long service awards, cycle to work scheme, sports and social club, and employee assistance programme.

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