Automotive Technician Specialist
7 days ago
**Job Summary**
As a skilled Automotive Technician Specialist at Harwoods Ltd, you will play a crucial role in ensuring the highest standards of vehicle repair and maintenance. We are seeking a highly motivated and experienced individual to join our team in Crawley, where you will be responsible for diagnosing and rectifying vehicle faults, providing exceptional customer service, and maintaining a clean and organized workshop environment.
**Key Responsibilities:**
- Diagnose and repair vehicle faults using diagnostic equipment and systematic approach
- Meet with customers to identify and clearly understand problems as and when required
- Ensure full understanding of the latest technology introduced on the vehicle range and how to diagnose and repair faults on them
- Carry out diagnosis, repairs, and servicing to the highest standards and to the appropriate specification
- Check level and quality of work through use of diagnostic equipment and road-testing vehicles after work has been carried out
- Liaise with the Service Advisor to ensure seamless communication and customer satisfaction
- Complete relevant service documentation (job sheets, PDI's, Service Reports) in line with the brand standards, warranty, and site requirements
- Maintain a clean and organized workshop environment, adhering to Harwoods Ltd's high standards of housekeeping
**The Harwoods Way**
At Harwoods Ltd, we are a values-led, family-owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry-leading customer experience and colleague engagement. We Treasure our people and our customers, Challenge ourselves to grow and improve, Grab responsibility, Run in the same direction as one team, Inject energy and fun into our work, and are a Top 30 Automotive Dealer Group, representing Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), and MAN.
**What We Offer**
- Basic salary of £36,000 +
- 25 days annual leave + 8 Bank Holidays
- Company pension scheme
- Employee referral programme
- 4 days working week
- Manufacturer training
- Harwoods Academy
- FREE parking
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