Structures Operations Manager

22 hours ago

Sevenoaks, Kent, United Kingdom Bombardier Transportation GmbH Full time

Bombardier's European operations are driven by excellence, and our Biggin Hill Service Centre in the UK is at the forefront of this effort. As a key player in our award-winning network, this base and line maintenance centre is not only the fastest-growing Service Centre in Europe but also the largest Business Aircraft OEM in the UK. Strategically located just 14 miles from London, Bombardier's Biggin Hill Service Centre offers unparalleled support to operators across the UK region and beyond.

Key Responsibilities
  1. To lead and supervise allocated personnel effectively in providing structural support for Operations and UMT teams.
  2. Promote a Safety and Just culture within the team, ensuring adherence to all company policies and procedures at all times.
  3. Assume duties as Operations Manager when required.
  4. Maintain accurate labour requirements for structures support on all projects in work.
  5. Communicate internal technical updates to Operations leadership and project management teams on assigned sheet metal tasks.
  6. Proactively drive continuous improvement within the team and foster accountability for assigned tasks.
  7. Ensure timely completion and submission of IOR and Accident reports as necessary.
  8. Highlight issues to the Operations leadership before scheduled GEMBA walks or ensure timely escalation to relevant leadership teams.
  9. Collaborate with the Operations Manager to manage resources, motivate, and develop the team.
  10. Ensure team productivity when no structures work is available.
  11. Guarantee that team members remain up-to-date with Read & Signs.
  12. Oversee team compliance with environmental and Health & Safety regulations/guidelines.
  13. Evaluate the qualifications and competence of personnel assigned to tasks to ensure they can perform them effectively.
  14. Monitor workmanship standards and regulatory compliance to maintain aircraft airworthiness.
  15. Ensure documentation is current and tasks are completed efficiently, adhering to quality standards while using applicable technical data.
  16. Provide input on future GSE, tooling, and consumable requirements to the Operations Manager and Director of Operations.
  17. Support business change initiatives while fostering a culture of continuous improvement.

We offer a competitive salary range £60,000-£80,000 per annum, based on experience, plus benefits.

Requirements
  1. A recognised aeronautical training certificate for aircraft mechanics or workshop tradesmen.
  2. Up-to-date EWIS, FTS, HF training certifications.
  3. Demonstrated experience managing sheet metal workers in AOG, line, and base maintenance environments, with simultaneous support for multiple projects.
  4. A comprehensive understanding of Environmental, Health & Safety rules, Human Factors, Human performance/limitations, and relevant regulations impacting safety and environmental aspects of aircraft maintenance operations.
  5. An in-depth knowledge of Part M/CAMO roles and responsibilities, including interactions with 145 MROs.
  6. The ability to make sound and logical decisions under pressure on structures tasks.
  7. Effective interpersonal communication skills, along with strong written and verbal abilities.
  8. Flexibility to adapt to planned and ad-hoc projects involving sheet metal tasks.
  9. The capacity to escalate unresolvable customer, technical, compliance, or personnel-related issues effectively.
  10. Experience growing individual capability through motivating, coaching, and developing others.
  11. Intermediate to advanced computer literacy, with an excellent grasp of Engineering IT systems.
  12. Ability to delegate tasks, encourage teamwork, and demonstrate consideration and respect in all aspects of work.
  13. Accountability for personal work and ongoing professional development.

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