Technology Service Delivery Expert

2 days ago


Salisbury, United Kingdom Oakford Technology Full time
As a Technology Service Delivery Expert at Oakford Technology, you will be responsible for delivering exceptional technical support and services to our clients. This is an exciting opportunity to join our team and contribute to the success of our business. The successful candidate will have a passion for IT, excellent communication skills, and a strong understanding of technology.

Salary: Up to £28,000 per annum

About the Role
We are seeking a skilled and dedicated individual to join our team as a Technology Service Delivery Expert. The successful candidate will be responsible for providing technical support, managing technical issues, and collaborating with other teams to deliver strong technical solutions. Your key responsibilities will include:

  • Providing on-site technical support to the school's staff and students
  • Managing technical issues flagged by monitoring software
  • Performing system administration tasks on-site, such as installing new hardware
  • Maintaining a positive working relationship with customers and colleagues


Requirements
To be considered for this role, you must have:

  • Experience of working in an MSP or IT environment (or similar)
  • Active Directory and Microsoft 365 administration/support
  • Troubleshooting and supporting modern desktop environments (Windows 10/11/macOS)
  • Understanding of computer and server components, networks, and infrastructure
  • Excellent communication skills and a polite, confident, and effective manner


Benefits
We offer a comprehensive package of benefits, including:

  • 24 days paid holiday + Bank Holidays
  • Onsite fitness suite
  • Childcare, eye care, and cycle to work scheme
  • Perk scheme
  • Training and certification pathways to enhance your technical skills
  • Employment anniversary awards
  • Company-funded social events
  • Company contributory pension scheme


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