Operations Director
7 days ago
Job Summary
We are seeking an experienced Operations Manager to lead the delivery of our services to clients on the HEY contract. This role involves ensuring the profitable, efficient, and safe operation of the contract, including all peripheral services supplied to clients directly or outsourced.
Key Responsibilities
- Manage the delivery of all services on the contract to provide consistently high levels of performance that meet contractual obligations to customers and the strategic objectives of the Division.
- Complete monthly Trading review slides for the Senior Team Meeting.
- Complete the monthly Balance Score sheet for the senior Team.
- Have full P & L accountability for your contract of operation and ensure that it is managed within budget, ensuring that maximum revenue and gross margin are achieved.
- Payroll, approve monthly payments and sent to Pay10 1st of the month.
- Monthly finance report, to breakdown payroll information, comparison to Power BI Report, wages, Holiday, sickness, Overtime. Sent Holiday trackers & stock takes.
Requirements
- Hold current Health & Safety Certification - IOSH.
- Achieved a minimum of BIFM Award, but ideally Certificate of qualification.
- Knowledge of other soft services and experience in delivery is preferred.
- Experience in Healthcare of managing a multi-site, service-based, low-margin business with a minimum turnover of £5m.
- Proven track record of direct operational management experience which has been gained ideally within the service industry with full P&L accountability.
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