Senior Housing Operations Manager
3 days ago
About the Role:
We are seeking a Senior Housing Operations Manager to lead our team in Bradford, BD8. As a key member of our organisation, you will be responsible for managing a caseload of service users, facilitating communication and coordination among all parties involved.
Key Responsibilities:
- Communicate effectively with service users, workers, and external professionals, both orally and in writing, ensuring clear and concise information is shared.
- Support and empower service users, guiding them in developing and enhancing their independent living skills.
- Assess the needs of service users and collaborate with partner agencies to create support plans that address their unique requirements.
- Deliver a comprehensive resettlement service that aids in the successful transition of service users into independent living arrangements.
- Perform financial duties, including maintaining a petty cash system and managing rent collection.
- Undertake various household responsibilities, such as preparing rooms for occupancy.
- Demonstrate a solid understanding of organisational policies and adhere to them when working with service users.
- Apply effective risk management procedures when handling referrals and developing support plans, ensuring the safety and well-being of residents.
Requirements:
- Previous experience working directly with vulnerable individuals, whether in a paid or voluntary capacity, will be highly valued.
- Familiarity with line management responsibilities, including the onboarding of new staff members, on-site coaching, staff supervision, and conducting appraisals.
- Experience in support, care, or skill planning with service users, ensuring their needs are met in a comprehensive and personalised manner.
- Proven track record in representing and advocating for the interests of service users when engaging with external agencies.
What We Offer:
A permanent, full-time role with an annual salary of £24,500. A valid driving licence is required, as some travel is necessary to fulfil the duties of this role.
About Us:
Office Angels is an equal opportunities employer who values diversity and inclusion in the workplace. We respect and appreciate people of all backgrounds and experiences. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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