Luxury Eyewear Consultant

1 week ago


London, Greater London, United Kingdom Cutler and Gross Full time
About Us

Cutler and Gross is a luxury eyewear brand built on friendship and innovation. Founded in 1969, we have been at the forefront of optical design for over 50 years, earning a reputation as industry leaders. Our commitment to excellence and dedication to delivering exceptional customer experiences drive our success.

Job Opportunity

We are seeking an experienced Sales Associate to join our team in this exciting opportunity. As a Sales Associate, you will be responsible for providing top-notch customer service, ensuring that every customer leaves the store feeling valued and satisfied. You will work closely with our clients to understand their needs and preferences, offering tailored advice and guidance to help them find the perfect pair of glasses or sunglasses.

Key Responsibilities
  1. Provide excellent customer service through various channels.
  2. Develop expertise on our product range, past and present.
  3. Offer reliable advice and guidance to customers.
  4. Manage lens deliveries and orders.
  5. Arrange client appointments using our management system tools.
  6. Process stock deliveries and maintain accurate records.
  7. Contribute to achieving sales targets and improving customer relationships.
  8. Handle cash, credit card, and international currency transactions.
Requirements
  • Previous experience working in an optician or similar environment.
  • A passion for luxury eyewear and excellent communication skills.
  • Ability to style frames and sunglasses with consideration for face shape.
  • Excellent IT literacy and ability to learn new software.
  • Proven track record in achieving sales targets and building customer relationships.
  • Flexible and 'can-do' working style with a willingness to learn and adapt.
  • Strong attention to detail and accuracy.
  • Ability to work as part of a team and independently.
Benefits and Salary

As a Sales Associate at Cutler and Gross, you can expect a competitive salary of £35,000 - £45,000 per annum, depending on experience. Additionally, you will receive a frame and sunglass allowance, generous friends and family discount, and opportunities for professional growth and development.



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