Christmas Seasonal Sales Associate

3 weeks ago


Glasgow, Glasgow City, United Kingdom Tom Ford Full time

Role Overview:


As a Christmas Team Member, you will be part of our vibrant store teams for our peak trading period. During your time with us, you will have the opportunity to engage with our customers, maximise sales and be a part of our highly performing teams.


Key Responsibilities:


Deliver exceptional customer experience, building rapport and exceeding expectations


Contribute to daily and weekly store targets during our Peak Trading period


Support colleagues, working as part of a Team focused on creating a memorable customer experience


Responsibilities:



  • Educate customers as relevant to their need on product features and benefits
  • Adhere to all store/company retail housekeeping, health & safety and security standards
  • Make our stores peak ready by supporting the management team with visual merchandising changes and stock management
  • Follow Brand/store procedures when receiving, checking, unpacking deliveries, actioning stock movements, and following replenishment process
  • Keep up to date on company/store information by means of Workplace, team briefs, or any other forums the Brand utilizes

Benefits:


Flexibility: We offer a variety of rotas and contracts to meet a number of schedules.


Staff Discount: To help you sample and enjoy the amazing products available, we offer all employees a range of options to purchase goods at discounted prices of up to 50% off


Brand Incentives: We offer a wide range of generous incentives across ELC in rewarding our employees for their service to us, such as commission structures, referral bonuses and many more.


Requirements:


Passionate and enthusiastic about our brands


Great communicator, you will be able to positively engage with our customers


Flexibility to work across peak in the six weeks leading up to Christmas


Positive outlook and accommodating, can-do attitude


Responsive to business needs, proactive to go above and beyond


Previous retail, sales or customer service experience is desirable



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