Technical Help Desk Professional

4 days ago


Salisbury, Wiltshire, United Kingdom Dover Corporation Full time
About the Role

We are looking for a skilled IT Support Analyst to join our team at Dover Corporation. This is a full-time position that offers competitive compensation and opportunities for professional growth.

Responsibilities:

  • Provide technical assistance to end-users via phone, email, and remote desktop connections.
  • Troubleshoot complex software and hardware issues using advanced diagnostic tools and techniques.
  • Manage the lifecycle of hardware and equipment, including procurement and inventory management.
  • Perform technical tasks in the installation, operation, and maintenance of computer equipment and systems.

Benefits:

  • Average salary $65,000 per year.
  • Comprehensive health insurance plan.
  • Generous paid time off policy.
  • Opportunities for professional development and growth.

Requirements:

  • High school diploma or equivalent required.
  • Associate's degree in Computer Science or related field preferred.
  • Minimum 2 years of experience in help desk or technical support role.
  • Excellent communication and problem-solving skills.


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