IT Support Specialist

1 month ago


Elstree, United Kingdom Getting In Limited Full time
Job Title: IT Support Specialist

We are seeking a highly motivated and organized IT Support Specialist to join our team at Chalkline Solutions Ltd. The successful candidate will be responsible for delivering exceptional customer service by understanding clients' IT and business needs. This role requires strong communication skills, attention to detail, and the ability to work independently as part of a team.

Key Responsibilities:
  • Monitoring security queues and ensuring all tickets are updated daily.
  • Escalating tickets where assistance is needed or SLAs may be breached.
  • Scheduling tasks to meet deadlines and maintaining a quality working relationship with end users.

Requirements:
  • Good written and phone skills.
  • Understanding of IT systems (no prior experience required).
  • A driver's license and a car would be beneficial but not essential.

What We Offer:
  • An opportunity to work with a dynamic team in a fast-paced environment.
  • Ongoing training and development to enhance your skills and knowledge.
  • A competitive salary and benefits package.


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