Business Operations Coordinator

3 days ago


Redditch, Worcestershire, United Kingdom NJR Recruitment Full time

**Administrator Support Specialist

Estimated Annual Salary: £37,000 - £42,000, based on a 35-hour working week.

We are seeking an experienced Administrator Support Specialist to join our Client's team in the Redditch area. As a key member of the Business Support team, you will provide critical administrative support to Financial Advisers and clients.

Main Responsibilities:

  • To process new and existing business, utilizing the clients back-office system, Intelligent Office (IO), and other software applications.
  • To maintain accurate records and ensure compliance procedures are adhered to, minimizing any potential risks.
  • To liaise with product providers, clients, and advisers over the phone, via email, or in-person, delivering exceptional levels of customer service.
  • To assist in answering queries relating to new and existing clients, responding professionally to develop adviser/client relationships.

**Desirable Skills:**

  • Customer service and communication expertise, with a strong focus on building relationships.
  • Administrative support experience, with a keen eye for detail.
  • Time management and organizational skills, ensuring tasks are completed efficiently.
  • Financial services background and familiarity with industry regulations.

**Perks and Benefits:** Competitive salary, flexible working hours, comprehensive holiday package, contributory pension, death-in-service benefit, and a bonus scheme.



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