High Level IT Support Specialist
3 weeks ago
**Job Summary:**
Interface Recruitment UK is seeking a skilled High Level IT Support Specialist to join their team. This role requires a professional with 5+ years of experience in providing commercial support, particularly in Microsoft Exchange and Windows Server environments.
As a High Level IT Support Specialist, you will be responsible for delivering high-quality technical support and maintenance services to ensure the smooth operation of our clients' IT systems. You will work closely with our team to identify and resolve technical issues, develop solutions, and implement best practices.
Key Responsibilities:
- Technical Support: Provide expert-level technical support for our clients' IT systems, including troubleshooting, resolving hardware and software problems, and implementing new technologies.
- System Maintenance: Perform routine system checks, updates, and backups to ensure optimal system performance and security.
- Project Management: Assist in the planning, execution, and delivery of IT projects, ensuring timely completion and customer satisfaction.
- Collaboration: Work closely with cross-functional teams to identify and resolve technical issues, develop solutions, and implement best practices.
**Requirements:**
- 5+ years of commercial support experience, preferably in Microsoft Exchange and Windows Server environments.
- Proven track record of delivering high-quality technical support and maintenance services.
- Excellent technical skills, including expertise in Windows Operating Systems, Microsoft Office Software, and Active Directory Network Services.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
**What We Offer:**
- A competitive salary of £45,000 - £60,000 per annum, depending on experience.
- A comprehensive benefits package, including pension scheme, health insurance, and annual leave.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive work environment, with a strong focus on collaboration and teamwork.
**Location:** West Yorkshire, UK
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