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Floor Operations Manager

2 months ago

Holborn, United Kingdom The Hoxton Hotels Full time

We are seeking a skilled Service Manager to join our team at The Hoxton, Holborn. As a key member of our restaurant team, you will be responsible for ensuring exceptional service and a memorable dining experience for our guests.

Key Responsibilities:

  • Lead and manage a team of servers, bartenders, and hosts/hostesses to deliver outstanding service
  • Develop and implement strategies to improve service quality and efficiency
  • Collaborate with the restaurant management team to achieve business objectives
  • Ensure a clean and welcoming environment for guests

Requirements:

  • Proven experience in a similar role in the hospitality industry
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Passion for delivering exceptional customer service

About The Hoxton:

The Hoxton is a boutique hotel chain known for its stylish design, comfortable rooms, and exceptional service. Our restaurants and bars are popular destinations for locals and visitors alike, offering a unique and memorable dining experience.