Advanced Security System Support Specialist
1 week ago
We are a global leader in smart, healthy, and sustainable buildings.
Job OverviewThis is a full-time office-based role with a day shift, 4on-4off rota. The ROC operates 24 hours a day and is the most adaptable and versatile operational department within the company.
SalaryThe estimated annual salary for this position is $45,000 - $60,000 depending on experience.
Job DescriptionAs a Remote Support Technician, you will provide technical support to field engineers and customers via phone calls. You will diagnose and troubleshoot security alarm faults remotely using a broad range of monitoring and programming software.
You will have access to bespoke and high-security customer requirements, assisting field engineers to ensure remote connectivity to alarm systems.
Required Skills and Qualifications- An interest in problem-solving and excellent communication skills.
- The ability to relay technical information to a non-technical audience.
- Competitive salary and overtime paid on top.
- Ongoing training and career development.
- Comprehensive benefits package including life assurance, employee assistance program, and more.
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