Hotel In Room Dining Assistant Manager

4 weeks ago

London, Greater London, United Kingdom The May Fair Hotel Full time

About Us

The May Fair Hotel, A Radisson Collection Hotel, is committed to providing exceptional experiences for our guests. As an In Room Dining Assistant Manager, you will play a key role in ensuring the smooth operation of our In Room Dining service.

Key Responsibilities

  • Direct the In Room Dining team to deliver exceptional service and maintain high standards of customer satisfaction.
  • Manage the In Room Dining operation from a service and team perspective, ensuring both customer and staff satisfaction is achieved.
  • Ensure service standards are met and maintained, and that the team is motivated and cohesive.

About You

  • Proven experience in food and beverage and In-room dining within a high-end 4 or 5-star hotel environment.
  • Strong leadership, coaching, and change management skills, with a strategic approach to managing and achieving budgetary goals.
  • Able to demonstrate personal ownership of tasks, and ensure completion to achieve required results.
  • Proven track record of achieving outstanding levels of personal and departmental targets, delivering outstanding attention to detail and precision.

Company Benefits

  • Competitive salary.
  • 28 days Holiday per annum including Bank Holidays increasing with long service.
  • Complimentary hot meals, salad bar and unlimited beverages provided daily.
  • Recommend a Friend Scheme of up to £500 per friend recommended.
  • Annual complimentary night stays within our hotels.
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends.
  • Access to a discount platform for all of the most popular stores and outlets.
  • Auto enrolment into our company pension scheme.
  • Regular social events across all hotels.
  • Annual company recognition events held in January each year.
  • Wellbeing champions across all of our hotels.
  • Access to our company doctor for medical appointments and occupational health support.
  • Access for all hosts to our online learning platform Edwardian Academy.
  • Opportunities for promotion and a wide range of training programs to support your development.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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