Counter Fraud Investigation Manager

2 days ago


Leeds, Leeds, United Kingdom Direct Line Group Full time
Key Responsibilities

The successful candidate will be responsible for:

Investigating Insurance Fraud

  • Deliver Counter Fraud benefit by identifying and investigating insurance fraud
  • Undertake investigations to validate or substantiate concerns

Portfolio Management

  • Effectively manage portfolios, including proactive review of new work and conversion to detected benefit
  • Ensure SLAs and the lifecycle of cases are kept within process guidelines

Team Leadership

  • Lead and participate in identifying departmental opportunities and new workstreams
  • Provide feedback to team leader for handler development, analysing team performance and highlighting trends and opportunities

Benefits

We offer a competitive salary of £48,000 - £58,000 per annum, depending on experience, plus benefits including 9% employer-contributed pension, 50% off home and motor insurance, and generous holidays.



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