ICT Consultant with Technical Expertise
4 days ago
We are Waterstons Limited, a leading IT and business advisory consultancy. Our team is dedicated to delivering exceptional service to businesses across the UK and beyond.
Job SummaryThis role is an exciting opportunity for a talented ICT consultant to join our Managed Services team. As a Graduate ICT Advisor, you will gain experience in our four main technical functions in a four-month rotation period.
Key Responsibilities:- Managed IT Support: Provide technical assistance to clients via phone or email, resolving their technical challenges efficiently.
- Managed IT Monitoring and Management: Learn how to detect, investigate, and solve performance and capacity issues before they cause downtime for our clients.
- Backup and Data Protection: Troubleshoot and solve problems ensuring our clients' critical data is properly protected, developing a deep understanding of backup systems, tools, and technologies.
- IT Service Delivery: Enhance and mature our clients' IT environments by providing transparent risk assessments and proactive assistance, identifying potential risks, conducting in-depth investigations, and presenting findings to drive continuous improvement.
You will have the opportunity to choose a specialist focus on a major vendor area of technology like Microsoft, VMware, AWS, or Cisco. This role offers a competitive salary range of £30,000 - £40,000 per annum, depending on location, which includes unlimited holidays, flexible and remote working options, gym and retail discounts, private medical insurance, and more.
Waterstons Limited is committed to creating an inclusive, understanding, and flexible place to work. We value diversity, equality, and inclusion, encouraging everyone to 'bring their whole selves' to work. Our goal is to create an environment where everyone from any background can do their best work and feel valued and appreciated.
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