Finance Shared Services Director

4 days ago


Swindon, Swindon, United Kingdom ENGINEERINGUK Full time

We are seeking a highly skilled and experienced Finance Shared Services Director to join our team at EngineeringUK. The ideal candidate will have a strong background in customer relationship management and a proven track record of driving excellent customer experiences.

Responsibilities

Your key responsibilities will include:

  • Representing the Finance Shared Service and partnering with Corporate Services Shared Service Leads to inspire strong service relationships and drive an excellent customer experience.
  • Developing and motivating the finance contact centre and training teams, shaping partnerships with the finance expert delivery teams and inspiring the delivery of excellent customer services.
  • Providing SLA activity and performance reporting for the joint Historic England/English Heritage governance board.
  • Working with the Head of Strategic Planning in the production of a value-adding KPI performance and management information reporting suite for all shared services.

The salary for this role is approximately £70,000 per annum, based on industry standards and location.



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