Residential Support Specialist

6 hours ago


Reading, Reading, United Kingdom Swift Recruit Full time
Job Title: Residential Support Specialist

About the Role

We are seeking a dedicated and customer-focused professional to join our team at Swift Recruit. The successful candidate will be responsible for providing exceptional service and managing various aspects of building operations.

The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to handle multiple tasks simultaneously.

The estimated annual salary for this role is £35,000-£45,000 depending on experience.


Key Responsibilities
  • Customer Service
    • Provide a positive and supportive atmosphere to residents, guests, and visitors.
    • Handle inquiries and resolve issues in a timely and professional manner.
  • Building Operations
    • Manage day-to-day building activities, including maintenance and repairs.
    • Collaborate with colleagues to ensure smooth building operations.

Requirements

  • Bachelor's degree in Hospitality, Customer Service, or related field.
  • Minimum 1 year of customer-facing experience in a residential setting.
  • Excellent communication and problem-solving skills.

Benefits

  • A competitive annual salary.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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