IT Support Specialist Role

4 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom Dahua UK & Ireland Full time
Company Overview

Dahua Technology UK & Ireland is a world-leading video surveillance solution provider. We believe in investing and building strong R&D capabilities for new technology and innovation. Our company invests almost 10% of its sales revenue every year in R&D.

Job Summary

We are seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support to customers, cooperating with R&D on troubleshooting and integration, and introducing new product features to Channel Customers.

Requirements
  • A minimum of a bachelor's degree in Engineering or a similar relevant field
  • At least 2 years of experience in a technical support role in the security or related industry
  • Proficiency in Chinese Mandarin and English
  • Knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/audio matrix, network, and AIoT Products
Salary and Benefits

We offer a competitive salary of £34,000 - £39,000 per annum, depending on experience, plus a range of benefits including a full, clean UK driving license and opportunities for career development.



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